At Doxary, we value our customers' satisfaction. Our top priority is making sure the items get delivered to our customers in a timely manner. Orders are usually delivered within 7-25 business days from the date that it is placed.
A confirmation email will be sent to the email provided by you once the order is authorized and verified.
Once your payment is verified, the order cannot cancelled or change within this sort of time period. However, we will do our best to support your request.
Shipment usually takes 3 to 25 business days to reach destination countries.
Please note: Total Delivery Time = Processing Time + Shipping Time
Delivery times are estimates and commence from the date of shipping, please note that it could take longer than expected due to invalid address, customs clearance procedures, lost packages, stranded packages or other issues.
Postal deliveries: If you do not receive your package based on the above estimates, please kindly contact with us at Doxarystore@gmail.com
Two solutions for delivery delay. (Choose one out of the two)
*Usually it takes about 30-90 days to some countries, we do offer compensation if the shipping is beyond the time frame as stated in our shipping policy.
- $5 off items $0-70 or $10 off items $71 and above or 10%-15% off coupon code off your next purchase.
- 30%-100% shipping cost compensation according to the your situation
All orders are shipped using courier services and can be tracked online.
*Please note that your tracking information might not be sent to you once your order leaves our warehouse, since we need to receive this information from the courier and upload it into our system. However, if you do not receive a tracking within 72-96 hours of placing your order, please contact us via email at Doxarystore@gmail.com.
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